Legal

Data Portability Guarantee

Your property data belongs to you. Habipal will always provide a complete, machine-readable export of your property record — regardless of your subscription status, whether Habipal is shutting down, or whether you are switching to another platform.

Effective: March 2026 Forms part of the Habipal Terms of Service

This guarantee is permanent and unconditional.

It cannot be revoked without 90 days notice to all active account holders. Questions: portability@habipal.com

Contents
  1. Export formats guaranteed
  2. What is included in every export
  3. If Habipal shuts down
  4. If Habipal is acquired
  5. Export format specification
Section 01

Export formats guaranteed

Three export formats are available at all times from Settings → Data & ownership → Export, regardless of your subscription status.

JSON

Full structured data

Complete property record — all systems, equipment, scores, history, alerts, inspection imports, and audit log entries with timestamps and attribution. Machine-readable and suitable for import into other platforms.

habipal_export_{property_id}_{date}.json
CSV

Spreadsheet-compatible

All property data as comma-separated values — one file per data category. Opens directly in Excel, Google Sheets, or any spreadsheet tool. Suitable for manual review, archiving, or offline record-keeping.

habipal_{category}_{property_id}_{date}.csv
PDF

Human-readable report

Full property health report — disclosure page, system health summary, equipment register, maintenance history, and outstanding alerts. Suitable for filing, sharing with professionals, or offline storage.

habipal_report_{property_id}_{date}.pdf
Section 02

What is included in every export

Data category What is exported
System health scores Full history of all scores — current and historical — with timestamps and change reasons
Equipment register Every item scanned or entered, with model, serial, install date, warranty, lifespan, and confidence labels
Maintenance history All maintenance events, imports, and updates with attribution and timestamps
Inspection imports All imported inspection reports with source file metadata and mapped findings
Outstanding alerts All active and historical alerts with generation date and resolution status
Audit log Complete change history — every edit, import, approval, and dispute with full attribution
Resident data Request history attributed to units (personal data pseudonymised per privacy policy)
Contractor records Work records attributed to contractors as entered
Section 03

If Habipal shuts down

In the event that Habipal ceases operations, the following commitments apply regardless of the reason for shutdown.

Day 0
Habipal publishes notice of shutdown at habipal.com and notifies all account holders by email
Day 0–30
All accounts remain fully active. All export functions available without restriction.
Day 0–30
Habipal sends weekly reminder emails with direct export links to all account holders
Day 30
Service becomes read-only. No new data can be entered. Exports remain fully available.
Day 30+
Data preserved in read-only state for a minimum of 30 days post-shutdown for late exporters
Day 60
Servers decommissioned. Data deleted from Habipal systems in accordance with our Privacy Policy.
Section 04

If Habipal is acquired

If Habipal is acquired by another company, the following apply.

Commitment Detail
Data policies The acquiring company must agree to honour this portability guarantee as a condition of acquisition
User notification All account holders notified by email at least 30 days before acquisition completes
Export window A 30-day unrestricted export window opens immediately on acquisition announcement
Opt-out right Users who do not wish their data to transfer to the acquiring company may request deletion before transfer
Terms changes Any material changes to data policies require 30 days notice and an opt-out opportunity
Section 05

Export format specification

The JSON export schema is versioned and publicly documented at habipal.com/export-schema. Schema versions are maintained for a minimum of 3 years after deprecation to ensure exported data remains parseable. Each export file includes a schema_version field.

{
  "schema_version": "1.0",
  "export_date": "2026-03-14T09:41:00Z",
  "property": {
    "id": "prop_123maple",
    "address": "123 Maple Street, Edmonton AB",
    "created_at": "2024-03-13T00:00:00Z"
  },
  "health_score": {
    "overall": 74,
    "grade": "Fair",
    "last_updated": "2026-03-13T11:25:00Z",
    "systems": [ ... ]
  },
  "equipment": [ ... ],
  "maintenance_history": [ ... ],
  "audit_log": [ ... ]
}

Schema versioning policy

When the export schema is updated, the previous version is maintained at habipal.com/export-schema for a minimum of 3 years. Breaking changes to the schema require a version increment. The schema_version field in every export allows downstream tools and importers to handle version differences gracefully.

Questions and contact

For questions about data portability, export formats, or to report an issue with an export, contact portability@habipal.com.

This guarantee forms part of the Habipal Terms of Service and cannot be revoked without 90 days notice to all active account holders.